Request a Return
Contact support with your order details.
Returns & Refunds
Simple and transparent returns.
Find the right next step for a return or refund, with clear guidance and support when you need it.
IndBuy
How returns work
A clear three-step overview. Eligibility and timing depend on the product and order details.
Product Verification
The request and product details are reviewed.
Refund Processed
The applicable refund route is confirmed.
IndBuy
Return Guidance
Need help with a return?
Keep your order details ready so the support team can review the request efficiently.